FAQ
Find answers to the most common questions
about our services and how we work.
No obligation · We respond in a business day · 4.9★ with more than 38 clients
Your website is your 24/7 seller: it builds trust, captures leads, and removes friction from contact or checkout. If it’s slow or vague, you lose buyers before the first scroll.
At Alos Innovation we ship fast, SEO-ready, mobile-first sites with messaging and structure aimed at turning more visits into real pipeline.
We design tailored sites for each company, including:
- Corporate websites for a polished online presence.
- Online stores (e-commerce) with payments and product management.
- Landing pages for campaigns and lead generation.
- Blogs and content portals optimized for search.
- Custom web systems to automate internal processes.
We prioritize clarity, speed, and SEO so your investment shows up on the P&L—not just in awards.
We use modern tools for performance and security:
- React and Next.js for dynamic, high-performance sites.
- Shopify and WooCommerce for scalable e-commerce.
- HTML, CSS, JavaScript, and Tailwind CSS for fast custom UI.
- WordPress and Elementor for easy content management.
We choose the best fit for your goals.
Our process is built for quality end-to-end:
- Discovery & planning: goals and information architecture.
- UX/UI design: functional, attractive layouts.
- Development: clean, maintainable code.
- SEO implementation: on-page and technical foundations.
- Testing: speed, security, and compatibility.
- Launch & care: go-live plus ongoing support options.
We apply on-page and technical SEO practices to improve rankings:
- Speed optimization (aiming for fast loads, often under ~3s).
- Responsive layouts for phones and tablets.
- Clean, friendly URL structure.
- Keyword strategy in titles, meta descriptions, and content.
- Google Analytics and Search Console setup.
- Image and code optimization for performance.
Together this helps visibility and organic traffic.
Yes. Common integrations include:
- Contact and quote forms.
- Customer-support chatbots.
- WhatsApp Business.
- CRMs such as HubSpot or Zoho.
- Payment gateways for e-commerce.
These features improve conversion and the overall experience.
It depends on scope: pages, integrations (payments, CRM, bookings), languages, e-commerce, and how bespoke the design must be. We avoid opaque packages—deliverables and phases are agreed with you.
Send a brief or book a short call: you’ll get pricing and a timeline within days so you can decide with real numbers.
Timelines vary by project type:
- Landing page: about 1–2 weeks.
- Corporate site: about 3–5 weeks.
- E-commerce: about 4–8 weeks.
- Custom systems: depends on complexity.
We work in agile cycles to ship quickly without cutting corners.
Yes. We deliver admin-friendly setups so you can update content without deep technical skills, and we offer support and maintenance to keep everything secure and current.
Start with the contact form: share your current site (if any), goals, and target timeline. We’ll propose a short call to align scope and deliverables.
If we’re a fit, you get a fixed proposal and schedule. If not, we’ll tell you honestly what we’d do instead.
Mobile apps help you reach more customers, improve user experience, and grow sales on mobile devices.
At Alos Innovation we build intuitive, fast apps optimised for Android and iOS, tailored to your business to maximise digital impact.
We specialise in apps across many sectors:
- Enterprise apps: internal tools, CRM, and automation.
- E-commerce apps: online stores with payment gateways.
- Location-based apps: delivery, mobility, and logistics.
- Booking apps: clinics, restaurants, and more.
- Interactive and gamified apps for engagement.
- IoT and BLE integration with smart devices.
We deliver custom, scalable apps built for high performance.
We use modern stacks for security, performance, and compatibility:
- React Native and Flutter for cross-platform iOS and Android.
- Firebase and AWS for cloud data and push notifications.
- Node.js for scalable backends.
We pick the best fit for your product requirements.
We follow an agile approach focused on quality and speed:
- Requirements analysis: goals and core features.
- UX/UI design: intuitive, attractive interfaces.
- Development: clean, optimised code.
- Testing and optimisation across devices.
- Launch and store publication.
- Maintenance and updates for long-term performance.
We focus on fast, secure apps with outstanding UX.
Cost depends on complexity, features, and third-party integrations. We offer tailored solutions aligned with your budget and goals.
Request a free consultation for a detailed estimate.
Timelines depend on complexity:
- Basic apps: 2–3 months.
- Advanced feature sets: 4–6 months.
- Complex apps with custom backend: 6+ months.
Agile delivery keeps quality high without unnecessary delays.
Yes. We integrate mobile apps with:
- Payment gateways (Stripe, PayPal, Mercado Pago).
- Third-party APIs (Google Maps, OpenAI, CRMs).
- ERP systems and databases.
- IoT and Bluetooth (BLE) devices.
- Social networks and marketing tools.
A more connected experience for your users.
Security is central. We apply:
- Data encryption and secure authentication.
- Protection against common attacks and vulnerabilities.
- Secure cloud storage.
- Compliance practices aligned with GDPR and OWASP guidance.
This protects user data and reduces security risk.
Yes—we handle publication and ASO: visibility, permissions, policy compliance with Apple and Google, and post-launch support.
Contact us via the website, email, or social media. We’ll schedule a call to understand your idea and outline a development strategy.
Turn your idea into a successful app with Alos Innovation.
Business consulting helps improve efficiency, optimise processes, and make data-informed strategic decisions.
At Alos Innovation we analyse your business in depth to find growth opportunities, remove bottlenecks, and improve profitability with an actionable plan.
Our services include:
- Process optimisation for operational efficiency.
- Business and digital strategy to strengthen competitiveness.
- Digital transformation with real operational impact.
- Financial analysis and cost reduction.
- Workflow automation.
- Information security consulting to protect data and digital assets.
We focus on clear deliverables and measurable follow-up.
We work with organisations of all sizes—from startups to established enterprises—across sectors such as technology, retail, healthcare, education, manufacturing, and more.
We follow a structured methodology:
- Diagnostics: assess the current state and improvement areas.
- Strategy: design a tailored plan with effective solutions.
- Implementation: apply strategic and technological changes.
- Monitoring and optimisation: measure outcomes and adjust.
Milestones and metrics are agreed with you from the start.
It depends on complexity: focused engagements may take a few weeks; full transformations can span several months. In all cases we define clear milestones and measurable deliverables.
Typical benefits include:
- Cost optimisation and improved profitability.
- Better decisions backed by data.
- Higher efficiency in internal processes.
- Technology and automation where it pays off.
- Stronger information security and governance.
The goal is visible impact on operations and results—not only documents.
It can automate processes, improve customer experience, and raise productivity. We identify which tools and workflows to adopt first so you optimise management without disrupting day-to-day work.
It often helps when internal management feels strained, productivity drops, operating costs are high, or innovation stalls. Consulting brings an external diagnosis, prioritisation, and an execution plan aligned with your capacity.
We combine business strategy with technology delivery—not only recommendations, but tools and development when needed. Personalised, outcome-focused engagement.
Contact us via the website, social media, or email. We schedule a free initial meeting to understand your needs and define next steps.
Payment solutions let you accept digital transactions securely and efficiently. The right integration offers multiple methods, reduces checkout abandonment, and lifts conversion.
At Alos Innovation we implement tailored payment systems focused on security, speed, and compatibility with your stack.
We build and integrate solutions such as:
- Online gateways (Stripe, PayPal, Mercado Pago, Adyen).
- Mobile payments (Apple Pay, Google Pay, NFC).
- In-store POS integrations.
- Recurring billing and subscriptions.
- E-commerce platforms (WooCommerce, Shopify, Magento).
- Crypto acceptance when it fits the business model.
Each setup is adapted to your sector and volume.
We integrate stores, apps, and internal systems via APIs, SDKs, and custom extensions when needed.
- Gateway selection based on market and product.
- Development and integration with your platform.
- Security and compliance configuration (e.g. PCI).
- Testing, monitoring, and flow optimisation.
Goal: a fast, clear checkout that is easy to maintain.
Typical benefits include:
- Higher conversion and less purchase friction.
- Stronger security: encryption, tokenisation, anti-fraud controls.
- Broader reach: international and multi-currency payments.
- Automation of collections and reconciliation.
- Transaction reporting and analytics.
Digital payments streamline operations and customer experience.
It depends on business type, countries, average ticket, and volume. Examples:
- Stripe: flexibility and global reach.
- PayPal: trust and wide international use.
- Mercado Pago: strong in Latin America.
- Adyen: high volume and omnichannel.
- Others based on regulation and customer preferences.
We help you choose and combine gateways when needed.
We apply strong practices on every integration:
- HTTPS, encryption, and tokenisation of sensitive data.
- PCI DSS alignment where applicable.
- Strong customer authentication (e.g. 3DS) when appropriate.
- Fraud monitoring and alerts.
We reduce exposure of card data and checkout attack surface.
Yes—for models such as:
- Memberships and clubs.
- Streaming and premium content.
- SaaS and subscription e-commerce.
- Maintenance or periodic service billing.
Better revenue predictability and retention with less manual work.
Rough guidelines:
- Basic integrations (PayPal, Stripe, Mercado Pago): 3–7 days.
- E-commerce with proven plugins: 1–2 weeks.
- Custom multi-method flows: 3–6 weeks.
We work in short iterations to reach production quickly.
Yes, when legal and operationally sound—providers like CoinGate or BitPay, optional conversion to local currency to reduce volatility, and traceable blockchain flows.
Contact us via the website, email, or social media. We assess your business and design the best rollout plan for digital payments.
ERP (Enterprise Resource Planning) centralises accounting, sales, inventory, HR, and more. Custom ERP matches your processes; generic products often include unused features or miss what makes you different.
At Alos Innovation we build tailored ERP focused on efficiency and automation aligned to your model.
Typical advantages:
- Full fit to your workflows.
- Scalability without rigid package limits.
- Integration with existing tools.
- Automation of repetitive work and lower operating cost.
- Stronger security and data control.
- Better UX and team productivity.
Custom ERP is designed around how you work—not the vendor’s default process.
Structured process:
- Needs analysis and core modules.
- Design and planning with usable UI.
- Development with a modern, tailored stack.
- Integration with CRM, accounting, e-commerce, etc.
- Testing and optimisation.
- Rollout and team training.
- Ongoing support and maintenance.
Milestones and deliverables are agreed with you from day one.
We design modular ERPs. Common examples:
- Finance: accounting, invoicing, revenue and expenses.
- Inventory: stock, suppliers, warehouses.
- Sales and CRM: pipeline, quotes, customers.
- HR: payroll, employees, attendance.
- Production and logistics.
- Analytics and dashboards in real time.
Each module is tuned to your internal processes.
ERP isn’t only for enterprises. If you struggle with errors, disorganised processes, or weak automation, tailored ERP helps startups, SMBs, and large organisations alike.
Yes—for example:
- CRMs such as HubSpot or Salesforce.
- E-commerce such as Shopify or WooCommerce.
- Accounting systems (QuickBooks, SAP, others).
- Payment gateways and banks for automated flows.
We aim for smooth transition without disrupting daily operations.
Typically 2–6 months depending on modules and integrations. Scope is split into phases to deliver value early.
Cost depends on features and modules. Unlike generic subscriptions with bloated licences, custom ERP is scoped to ROI—you don’t pay for what you don’t need.
We propose plans aligned to cost-benefit.
Security is a priority:
- Encryption and role-based access.
- Backups and redundancy.
- Monitoring for threats.
- Alignment with GDPR, ISO 27001, and other standards where relevant.
We protect sensitive information and operational continuity.
Contact us via web, social, or email. We schedule a call to understand your company and next steps—including a free consultation to see how custom ERP can transform your business.
It evaluates systems, networks, and applications to find vulnerabilities and risks. We run thorough assessments to detect threats and strengthen data protection.
Solid security reduces breaches, unauthorised access, and data loss—protecting reputation and business continuity.
May include:
- Vulnerability analysis across servers, networks, and systems.
- Penetration testing to simulate controlled attacks.
- Security configuration review for software and hardware.
- Compliance review (ISO 27001, GDPR, PCI-DSS, as scoped).
- Risk analysis and prioritised recommendations.
- Web and mobile application security testing.
Exact scope is agreed based on assets and regulations.
Especially if you handle sensitive data or rely on digital systems. Common signals:
- Recent attacks or intrusion attempts.
- Unclear or missing security policies.
- Weak passwords or unmanaged access.
- Privacy or compliance gaps.
- Unexplained slowdowns or outages.
If any apply, it’s time to review your security posture.
Designed for actionable outcomes:
- Information gathering on your digital environment.
- Vulnerability identification across servers, apps, and networks.
- Penetration testing when in scope.
- Compliance analysis against agreed standards.
- Detailed report with findings and recommendations.
- Support implementing improvements and controls.
We prioritise closing critical gaps first.
At least annually, or after major system or architecture changes. Highly regulated sectors often need more frequent or continuous testing.
Typical benefits:
- Prevention of attacks and data leaks.
- Stronger alignment with security and privacy rules.
- Greater trust from customers and partners.
- Better stability by fixing weak configurations.
- Lower cost from avoided or early-detected incidents.
Security investment protects continuity.
Depending on needs:
- Penetration testing to measure real-world resistance.
- Vulnerability scanning for software, networks, and servers.
- Policy, access, and permissions review.
- Web and mobile application security testing.
We combine techniques for technical and organisational coverage.
We map work to recognised frameworks as relevant:
- ISO 27001.
- GDPR.
- PCI-DSS for card data environments.
- NIST and sector best practices.
- Local data-protection laws where applicable.
Alignment reduces penalties and builds user trust.
A security audit broadly evaluates infrastructure and processes across networks, servers, and applications.
Pentesting simulates a real attack to test exploitability. They are complementary: audit provides context, pentesting validates impact.
Contact us via web, email, or social media. We schedule a call to understand requirements and design an audit plan tailored to your company.
At Alos Innovation, brand design covers the full visual identity: logo, colour palette, typography, brand manual, iconography, social templates, and other elements that strengthen your brand.
We follow a clear process:
- Briefing: business, values, mission, and vision.
- Research and analysis: competitors and market trends.
- Visual identity concepts: multiple directions to choose from.
- Refinement based on your feedback.
- Final delivery: files in the formats you need and a brand manual for any channel.
We iterate with you until the result is solid.
Yes. If you already have an identity but it needs an update, we can redesign while respecting its essence and aligning it with today’s goals and market.
It depends on complexity; typically 2–6 weeks for a full brand. A redesign can be faster.
We collaborate closely so the work reflects what you want. If the first direction misses the mark, we revise and adjust until you are satisfied.
Yes: editable sources (e.g. AI, PSD depending on workflow) plus print- and web-ready formats (PNG, JPG, SVG, PDF).
Absolutely: business cards, banners, email signatures, social templates, and other collateral under the same brand line.
Yes. We design brands across industries—from tech startups to local businesses and larger companies.
Yes. We support implementation on web, social, and other digital channels in line with the manual.
Contact us via the website, email, or social. We’ll schedule a call to learn about your business and start the design process.
No. We implement copilots, retrieval-augmented assistants, document workflows, classification and extraction, routing to human review, and background automations that call models when rules alone are not enough.
Yes, depending on constraints: private endpoints, VPC deployments, on-prem or hybrid patterns, strict key management, and data minimization in prompts. We document what leaves your boundary and how it is retained.
Grounding with retrieval, constrained tool use, citation requirements, eval sets from your domain, monitoring in production, and human escalation paths. Quality is treated as an ongoing process—not a one-off prompt tweak.
Caching, summarization, model routing, batching where possible, budgets per tenant or workflow, and dashboards for token usage. We design so finance and engineering can reason about spend the same way.
That is the common case. We integrate through APIs, events, and secure service accounts, respecting roles from your identity provider so copilots only see what the user is allowed to see.
A narrow workflow, clear acceptance tests, a small user group, and telemetry from day one. If the pilot meets thresholds, we expand; if not, we iterate or stop—without sunk-cost theater.
We agree a handover: runbooks, owners, change windows, and regression checks. Many clients keep us on retainer for model updates and eval refresh; others run fully in-house after training.
Use the contact form: describe the workflow, systems involved, data sensitivity, and desired outcome. We suggest a short discovery call and return with options—not a generic slide deck.
One-off workshops (half or full day), series of shorter sessions over several weeks, and light support between modules. We combine brief theory with guided labs.
Yes. Content adapts to the format: remotely we favour shared exercises, documentation, and breaks; on-site we can add group dynamics and large-screen walkthroughs.
That is the default. We tune vocabulary, examples, and depth for leadership, product, engineering, or operations, and for your domain (health, retail, industrial, services, etc.).
From a 90-minute intro to multi-day tracks. After a briefing we propose duration and pace based on goals and availability.
Yes: summaries, templates, recommended links, and—if agreed—recording or session notes for internal use (with confidentiality in mind).
When it fits the goal: pair exercises, review of a small anonymised snippet, or a lab in a controlled environment.
Interactive workshops often work well between 8 and 25 people; for larger audiences we restructure with Q&A and supporting materials. We align this in the design phase.
Yes. If you are already an Alos Innovation client, we align modules with your codebases, environments, and recent decisions so training reinforces ongoing work.
Write to us with goals, approximate audience, and date window. We reply with a module outline and next step (a short, no-commitment call).
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